Problem → Promise
Selling retail in treatments can feel awkward. You care about your clients and hate the “hard sell,” so you avoid it and miss out on helping them (and growing your business). What changes today: I’ll teach you the 5-step method I used to become the top seller in Disney Spas built on trust, education and genuine guidance. No pressure. No scripts that make you sound like a robot.
What you'll learn
Shift your mindset — it’s not about you, it’s about guiding clients to solutions.
Build trust through connection — create genuine rapport so advice lands.
Educate with clarity — explain the “why” simply so clients feel understood.
Guide to the sale naturally — move from free/simple wins to treatments and retail without pressure.
Why learn with me
Meet Kate
Kate| Director: Talk Skin Academy
I spent 20 years in 5-star spas from Steiner to Disney. Two very different sales cultures. My role? Hit the numbers and keep guests delighted. I did both. This masterclass is the method that made me the top seller in Disney Spas translated for real therapists in real rooms.
Who it’s for?
Therapists who want clients to get better results (and happily rebook) Solo owners and teams who want sales to feel ethical, easy and repeatable Anyone who’s ever thought, “I hate selling” (you’ll leave feeling the opposite)
What you’ll walk away with
Confidence
shift from dreading retail to recommending with ease.
A ready-to-use flow
phrases and steps you can apply with your very next client.
Client loyalty & income growth
hen retail feels natural, clients get better results and you earn more without pressure.
How it works
Live on Zoom: Monday 10 Nov, 12:00 PM (UK) · 45 mins Register: one click below Check your email: your personal joining link arrives instantly (peek in Junk/Promotions) Show up live: bring a pen; we move fast
Register now
FAQs
* Is it really free? Yes. * Will there be a replay? If tech behaves, I’ll send a limited-time replay to registrants. Be live if you can. * Do I need to prep anything? Just your current top 1–2 client concerns and what you usually recommend. *Will you pitch something? I’ll mention further training at the end. Zero pressure; the method stands on its own. *I didn’t get my link. Check all folders and search “Zoom confirmation.” Still stuck? Reply to the registration email.