You want to elevate the experience you offer clients. But where do you start?
You love giving facials. You care about your clients and the work you do. But you may still be wondering how to stand out and create an experience that feels worth choosing.
“I don’t know how to stand out from other facialists.”
“I want to elevate the experience I offer, but I’m not sure where to start.”
“I keep looking at what everyone else is doing, and I feel stuck copying.”
“I love the treatments. I’m just struggling to make the whole experience feel different.”
When facialists have access to similar products, equipment and training, your approach and the experience you create can make the difference. That’s the skill Talk Skin Method helps you develop.
The Talk Skin Method
The experience starts before the treatment and carries on after it. Talk Skin Method follows seven connected checkpoints across the client journey, from the first impression to the relationship you build over time.
What a client sees and understands when they first find you.
How clear, welcoming and easy it is to book.
What happens between booking and arriving.
Understanding the person behind the skin.
How the room, touch, pace and treatment come together.
Explaining what you notice and suggesting useful next steps.
Continuing the relationship after the appointment.
Each checkpoint connects to the next. The method helps you look at the whole experience and shape it around your approach, your clients and the way you want them to feel.
The online course
Talk Skin Method is an ongoing resource to return to as you put the ideas into practice, refine your approach and grow in confidence.
Work through video lessons at your own pace, wherever you access your course.
Download the workbooks, reflect on your own client journey and make notes you can use in your practice.
Take the ideas into your treatment space and decide what feels right for you and your clients.
The online course can be taken by anyone looking to understand and elevate the art of facials. For the in-person course, you do need to already hold a facial qualification, as this training is all about refinement and mastery not starting from scratch.
This isn’t another black-and-white manual. Every module is video-led, designed for therapists who learn best by watching. Checkpoints are filmed from multiple angles so you can see hand positioning, flow, and body posture clearly. Each concept from the nervous system and vagus nerve to sculpting, lifting, and lymphatic drainage is broken down into digestible lessons you can put into practice straight away. That’s why therapists consistently say this is the most user-friendly course they’ve ever taken.
Yes, you’ll have lifetime access to the course content, including all future updates. Plus, you’ll join our community of like-minded therapists where we host monthly Q&A calls with Kate. It’s a place to ask questions, share wins, and never feel alone in your business again.
The online course gives you access to the full Talk Skin Method training and community at your own pace. The in-person course takes it further 2 full days at the Academy with Kate watching your hands, refining your technique, and guiding your body posture. You’ll leave with more experience in 48 hours than most courses provide in months, plus 6 weeks of private group support afterwards.
The online course is £950 (including VAT). The in-person training is £1,600 (including VAT). Payment can be made securely online, and we also offer support through Klarna so you can spread the cost if needed.
You’re never left on your own. Online students get access to the community platform plus monthly live Q&As with Kate. In-person students also get a private WhatsApp group with 6 weeks of direct support after training so you can ask questions, share videos, and get feedback as you grow.
If you’ve ever felt overwhelmed by too many products, confused by conflicting education, or stuck trying to grow your facial business this course was made for you. And if you’d like to chat it through before committing, you can reach out to our team anytime. We’ll help you decide if it’s the right fit.